Client Care
Returns & Exchanges – EL-AURAN
We want you to love your purchase. If not, we offer a simple return and exchange process.
Return Window
You can request a return or exchange within 7 days of delivery.
Eligibility
To qualify:
- Item must be unused, unwashed, and in original condition
- Tags and packaging must be intact
Non-Returnable Items
- Products damaged due to misuse
- Items without original packaging
Exchange Process
- Exchanges are subject to size or availability
- If unavailable, a refund will be issued
Refunds
- Processed after quality inspection
- Credited within 5–7 business days
COD Charges
Any additional COD or handling charges are non-refundable.
EL-AURAN — Crafted for the Elite.